How to Request a Refund:

1. If you meet the eligibility criteria mentioned above, please send an email to our customer support team at support@leadexglobal.com with the subject line "Refund Request - LeadEX Pro App."
2. In your email, please provide the following details:
   • Your full name
   • Date and time of purchase
   • Transaction ID or receipt number
   • Reason for requesting a refund (optional but appreciated for our improvement)

Refund Process:

1. Once we receive your refund request, our customer support team will review it within 3-5 business days.
2. If your request meets the eligibility criteria, we will process the refund using the same payment method used for the purchase.
3. Refunds may take up to 5-10 business days to reflect in your account, depending on your bank or financial institution.

Exceptions:

1. We do not offer refunds for purchases made after the 24-hour period has elapsed.
2. Refunds will not be provided if the user has utilized any part of the purchased package during the 24-hour period.

Contact Us: If you have any questions or need further assistance regarding our refund policy, please don't hesitate to contact our customer support team at [support email] or visit our website for more information.

Thank you for your understanding and cooperation.